Our booking system has always requested your contact details, in case we need to inform you of any issues with your booking. However, you are not obligated to share these details with us. You can use the QR codes displayed throughout the cinema to check in on the NHSCOVID-19 app.
If The Rex should have to close again, we will issue credit notes for all tickets booked. Credits notes will last for 2 years.
If for any reason, you do not wish to accept a credit note and you would prefer a refund, you must not tick the consent box online and be prepared to wait for the box office to contact you, once we are able to reopen.